Real Guest Reviews
At The Muse Hotel do everything we can to make your stay great. But don't just take it from us. Here's what our guests are saying.
"From the greeting we received from the bellmen to the great friendly service at the registration desk, the stay could not have been better. This is a small hotel with all the services of larger hotels and a hotel that all employees make you feel welcome. Rooms are well appointed and very comfortable." More»
"This is the second year we have stayed at the Muse. The staff went out of their way to help in any way they could. The hot chocolate in the afternoon was a great way to warm up after a day out in the cold. The wine bar was a nice to start to evening before dinner. The hotel is close to 7th and Broadway so it is within walking distance to plays, shopping and just sight seeing. The subway was close by also." More»
"In September I held an event in NYC and booked 17 rooms at The Muse. Everyone was amazingly helpful with all the details and I can't say enough good things about the entire staff!" More»
"We didn't eat in the restaurant but we did have room service and it was scrumptious especially the deserts. Although this hotel is in such a wonderful location the decision of where to eat can be the most difficult as there are so many places!" More»
"My fiance called The Muse Hotel to schedule dinner reservations through hotel concierge for Thanksgiving evening. During the conversation, he mentioned to Barbara that we were newly engaged. Barbara, Lauren, and Ivana went to great lengths to ensure that not only did we have a nice stay but had the room waiting with an extravagant engagement gift package. This was above and beyond, and very much appreciated. In hearing the ladies genuine spirit and excitement for us through the phone and in person, shows that the Muse hiring process hires only the best in customer service and dedication. These ladies are the reason we will return soon. The hotel was wonderful, we had a great time but it is the genuine personalities that will keep our loyalties." More»