skip to main content

COVID-19 Safety Protocols

Kimpton Muse Hotel guest room

Welcome to Kimpton Muse Hotel. At this time, we are now open and accepting guests.

We’re continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of New York. To help safeguard your health and best serve you during your stay with us, we’ve made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we’ve increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

Face coverings are required in all public spaces at our hotels in the Americas starting Monday July 27, 2020.

Our Guest Amenity Fee of $30 + tax is suspended until further notice.

Amended Services + Amenities*

  • The Fitness Center is open with social distancing guidelines, disinfectant wipes, hand sanitizer, a new water station, and enhanced cleaning protocols through our Housekeeping department that are in place for our guests to feel confident in utilizing this space
  • In-room spa services are available and can be scheduled with our 24 hour concierge
  • Self Parking is available for $35 per 24 hours located next door to the hotel through September 7, 2020
  • Kimpton bikes are available on a first come first served basis
  • Ask our 24 hour concierge about a number of great local outdoor dining options and recommended retail spots

*these may change at any time, for current updates prior to arrival please call or email

Suspended Services + Amenities*

  • Muse Bar
  • In-room Honor bar
  • House Car

*additional services and amenities may be added at any time, for current updates please call or email

Contact Us


Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact Muse.concierge@themusehotel.com or call 212.485.2400 for now.