Skip to main content
Faqs

Frequently Asked Questions

How far is the Muse New York hotel from LaGuardia airport?

Our hotel is 9.4 miles from the LaGuardia airport. For more details on how to travel seamlessly to and from our hotel, please check nearby transportation.

How can I contact The Muse New York for inquiries or feedback?

You can contact us by calling us at 212.485.2400 or writing an email to talktous@themusehotel.com

How does The Muse New York hotel ensure guest safety and hygiene in response to current health standards?

Our hotel ensures guest safety and hygiene by adhering to current health standards through enhanced cleaning protocols, including common areas and guest rooms.

Does the Muse New York hotel offer accessible rooms?

Yes. Our hotel offers accessible rooms to accommodate guests with disabilities, and we also strive to ensure that every area of our property goes above and beyond ADA standards. Each of our guest rooms and suites is designed for comfort and accessibility, ensuring you have a delightful stay at our hotel.

What are the popular attractions near the Muse New York hotel?

The Muse New York hotel is near some top local attractions, including Broadway, Times Square, Rockefeller Center, Central Park, Empire State Building, and Bryant Park.

What are the in-room amenities available at the Muse New York hotel?

Our New York City hotel rooms and suites feature a wide range of amenities for a comfortable stay, from a flat-screen TV to complimentary Wi-Fi, a marble-tiled walk-in shower, a work desk, and a comfy armchair. Explore all in-room amenities.

Does the Muse Hotel New York hotel have a concierge?

Yes. We have a 24-hour concierge desk to help you recommend pet-friendly parks, restaurants, and outdoor attractions.

Does the Muse Hotel New York hotel have dining?

No. We do not have onsite dining.

What are the amenities offered by the Muse New York hotel?

We have exclusive hotel amenities, including an EV charging station, fitness center, free Wi-Fi, valet parking, laundry service, 24-hour concierge, and business center.

Does the Muse New York hotel offer Special packages and offers?

Yes. We have curated special offers and packages, including Stay More, Save More, Advance Purchase, Parking Package, Suite Offer, Pampered Pet Package, and Sweet Suite Package. Start planning your getaway to New York.

What time is check-in and check-out?

Check-in is any time after 3:00 PM. Check-out is any time before 12:00 PM.

Are pets allowed, and what is the pet policy?

Your four-legged family member is welcome at The Muse New York. Our hotel offers a variety of pet-friendly rooms and a custom welcome package designed specifically for your furry friend. Bedding, a cat tree, water bowls, and small treats are just some of the items included in our Pampered Pet Package. Please note, there is an additional charge of $150 per stay to ensure their comfort and safety during your visit.

What’s the closest airport to The Muse New York hotel?

The closest airport is LaGuardia Airport (LGA) in terms of distance but both JFK Airport and Newark Airport are within easy travelling distance.

What is the hotel’s smoking policy?

The Muse New York is a non-smoking hotel.